Ruckus Wireless ZoneFlex series User's Guide download pdf (Page 100)

Managing the Access Point

Working with Event Logs and Syslog Servers

Figure 47. The Administration :: Log page

Sending a Copy of the Log File to Ruckus Wireless

Support

The Support Info log consists of the configuration and run-time status of the AP and

can be useful for troubleshooting. You have three options for sending a copy of the

current log file to Ruckus Wireless Support:

■ Save a copy to your local PC, then attach it to an e-mail message and send it to

support

■ Set up a connection to an FTP site

■ Set up a connection to a TFTP site

To take advantage of these options

1. Go to Maintenance > Support Info. The Maintenance :: Support Info page

appears.

2. Review the Upload Method options.

3. To upload a copy of the support info file to an FTP or TFTP server, click the TFTP

or FTP option. Clicking the FTP option prompts you to enter a User ID and

Password.

4. In Server Address, enter the FTP or TFTP server IP address.

5. In Filename, enter a name for this file that you are saving.

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Ruckus Wireless ZoneFlex series User's Guide Page 100