Ruckus Wireless ZoneFlex 7343 User's Guide

Ruckus Wireless™ ZoneFlex™Indoor Access PointRelease 9.4 User GuideFor the following indoor ZoneFlex AP models: ZoneFlex 2942 802.11g Smart Wi-Fi A

2Introducing the ZoneFlex Access PointUnpacking the ZoneFlex Access PointUnpacking the ZoneFlex Access Point1. Open the Access Point package, and then

92Configuring the Access PointConfiguring Hotspot ServiceFigure 45. Configuring optional Hotspot optionsCreating a Hotspot Walled GardenYou can use th

93Configuring the Access PointConfiguring Hotspot Service4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Host

94Configuring the Access PointConfiguring Hotspot ServiceFigure 47. Configuring Hotspot unrestricted clients table

955Managing the Access PointThis chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface. For information

96Managing the Access PointViewing Current Device SettingsViewing Current Device SettingsThe Status > Device page displays a general overview of th

97Managing the Access PointViewing Current Internet Connection SettingsViewing Current Internet Connection SettingsThe Status > Internet page displ

98Managing the Access PointViewing Current Local Subnet SettingsViewing Current Local Subnet SettingsThe Status > Local Subnets page can be used to

99Managing the Access PointViewing Current Wireless SettingsViewing Current Wireless SettingsIf you want to view the current common wireless settings

100Managing the Access PointViewing Associated Wireless ClientsFigure 51. The Status > Wireless (Radio 2.4G/5G) pageViewing Associated Wireless Cli

101Managing the Access PointChanging the Administrative Login SettingsFigure 52. Viewing connected devicesChanging the Administrative Login SettingsTh

3Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 2942/7942 Access PointThe side panel of ZoneFlex 2942/7942 fea

102Managing the Access PointEnabling Other Management Access OptionsFigure 53. The Configuration > Device pageEnabling Other Management Access Opti

103Managing the Access PointEnabling Other Management Access OptionsFigure 54. The Administration > Management pageTo enable other management acces

104Managing the Access PointEnabling Other Management Access Options2. Review the access options listed in Table 3 2, and then make changes as needed.

105Managing the Access PointEnabling Other Management Access Options4. Click Update Settings to save your changes. A confirmation message appears at t

106Managing the Access PointEnabling Other Management Access OptionsViewing FlexMaster Management StatusIf you configure the AP to be managed by FlexM

107Managing the Access PointEnabling Other Management Access OptionsTabl e 34 lists the TR-069 status information that the AP provides.Pointing the A

108Managing the Access PointWorking with Event Logs and Syslog ServersWorking with Event Logs and Syslog ServersBoth the Maintenance > Support Info

109Managing the Access PointWorking with Event Logs and Syslog ServersSending a Copy of the Log File to Ruckus Wireless SupportThe Support Info log co

110Managing the Access PointUpgrading the FirmwareUpgrading the FirmwareYou can use the Web interface to check for software updates/upgrades for the f

111Managing the Access PointUpgrading the FirmwareCAUTION: Do not change any of the Image Control File, Username, or Password entries.3. Click Perfor

4Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2 DIR LED • Off: The Access Point is not being managed by ZoneDirector

112Managing the Access PointRebooting the Access Point5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific t

113Managing the Access PointResetting the Access Point to Factory DefaultsFigure 58. The Maintenance > Reboot/Reset pageAfter approximately one min

114Managing the Access PointRunning Diagnostics2. Click Reset Now (next to Restore to factory settings?).3. When the confirmation warning appears, rea

115Managing the Access PointRunning DiagnosticsFigure 59. Pinging a clientFigure 60. Running traceroute on ruckuswireless.com

116Managing the Access PointWhere to Find More InformationWhere to Find More InformationIf you have questions that this User Guide does not address, v

117Numerics802.1Q, 55802.1X, 76, 84, 86802.1X settings, 76AAccess Control, 70access control, 80–81Access Port, 83, 86Access VLAN, 71administrative log

118Iinstallation, 27required tools, 27Internet settings, 55IP address, 56Isolated, 70, 84KKensington lock, 9Key Index, 73LL2TP, 59Local Bridging, 84lo

119WWeb interface, 49WEP, 72WEP Key, 73wireless availability, 70wireless channel, 64, 99wireless mode, 64, 99wireless security802.11X, 76WEP, 72WPA, 7

120

5Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear Panel FeaturesFigure 2 shows the rear panel of the ZoneFlex 2942/7

6Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesCAUTION: The external antenna connectors are for indoor use only. Do n

7Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7962 Access PointThe physical features of ZoneFlex 7962 are ve

8Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2 DIR LED • Off: The Access Point is not being managed by ZoneDirector

9Introducing the ZoneFlex Access PointGetting to Know the Access Point Features5 HARD RESET ButtonPushing and quickly releasing this internal button r

10Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear Panel FeaturesFigure 4 shows the rear panel of the ZoneFlex 7962.

11Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7341 Access PointZoneFlex 7341 features five LEDs on its fron

12Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesDIR LED • Off: The Access Point is not being managed by ZoneDirector (

13Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 6 shows the rear panel of the ZoneFlex 7341. For a de

14Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesFigure 7. ZoneFlex 7343 front panelTable 10. ZoneFlex 7343 front panel

15Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesWLAN LED • Off: The WLAN service is down.• Amber: The WLAN service is

16Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 8 shows the rear panel of the ZoneFlex 7343. For a de

17Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7363 Access PointZoneFlex 7363 features five LEDs on its fron

18Introducing the ZoneFlex Access PointGetting to Know the Access Point Features2.4G LED (WLAN) • Off: The WLAN service is down.• Green: The WLAN serv

19Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 10 shows the rear panel of the ZoneFlex 7363. For a d

20Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7321 Access PointZoneFlex 7321 features five LEDs on its fron

21Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesDIR LED • Off: The AP is not being managed by ZoneDirector (standalone

iAbout This GuideDocument Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iRelated Docu

22Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 12 shows the rear panel of ZoneFlex 7321. For a descr

23Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesZoneFlex 7982 Access PointZoneFlex 7982 features five LEDs on its fron

24Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesAIR LED • Off: The Access Point is operating as a Standalone or RootAP

25Introducing the ZoneFlex Access PointGetting to Know the Access Point FeaturesRear PanelFigure 14 shows the rear panel of the ZoneFlex 7982. For a d

26Introducing the ZoneFlex Access PointGetting to Know the Access Point Features

272Installing the Access PointBefore You BeginBefore starting with the installation, make sure that you have the required items for the installation r

28Installing the Access PointBefore You BeginPerform a Site SurveyBefore installing the Access Point, perform a site survey to determine the optimal A

29Installing the Access PointBefore You BeginDetermine the Optimal Mounting Location and OrientationThe location and orientation that you choose for t

30Installing the Access PointBefore You BeginFigure 16. Recommended orientation for maximum vertical plane coverageFigure 17. Recommended orientation

31Installing the Access PointBefore You BeginZoneFlex 7341, 7343, 7363, 7321 and 7982 OrientationZoneFlex 7341, 7343, 7363, 7321 and 7982 have a more

iiDisconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 45Step 3: Deploy the Access Point. . . . . . . .

32Installing the Access PointBefore You BeginFigure 19. ZoneFlex 7341/7343/7363/7321/7982 recommended wall mounting orientationExcellent ReachExcellen

33Installing the Access PointBefore You BeginFigure 20. ZoneFlex 7341/7343/7363/7321/7982 wall mounting in a corridor (top view)Excellent ReachExcelle

34Installing the Access PointStep 1: Preconfigure the Access PointStep 1: Preconfigure the Access PointThe procedure for completing the Access Point’s

35Installing the Access PointStep 1: Preconfigure the Access Point1. Connect the Access Point to a Power Source1. Connect the power jack to the power

36Installing the Access PointStep 1: Preconfigure the Access PointConfiguring for Standalone Operation or for Management by FlexMasterThis section des

37Installing the Access PointStep 1: Preconfigure the Access Point5. Click Use the following IP address, and then configure the IP address settings wi

38Installing the Access PointStep 1: Preconfigure the Access Point3. Log Into the Access Point’s Web Interface1. On the administrative computer, open

39Installing the Access PointStep 1: Preconfigure the Access PointFor your reference, the default wireless settings on the Access Point are listed in

40Installing the Access PointStep 1: Preconfigure the Access Point4. Continue to “Configure Wireless # Settings” below.Figure 23. The Configuration &g

41Installing the Access PointStep 1: Preconfigure the Access PointFigure 24. The Configuration > Wireless > Wireless 1 tab(Optional) Set the Fle

iiiViewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98Viewing Current Wireless Settings .

42Installing the Access PointStep 1: Preconfigure the Access Pointhttps://192.168.20.1/intune/server5. Click Update Settings to save your changes.You

43Installing the Access PointStep 2: Verify Access Point Operation• On Windows 7, click Start > Control Panel > Network and Internet > Networ

44Installing the Access PointStep 2: Verify Access Point Operation• Windows XP: In the system tray, right-click the (Wireless Network Connec-tion) i

45Installing the Access PointStep 2: Verify Access Point Operation1. Log in to the Access Point’s Web interface.2. Go to the Administration > Manag

46Installing the Access PointStep 3: Deploy the Access PointStep 3: Deploy the Access PointIn this step, you will place the Access Point in a suitable

47Installing the Access PointTroubleshooting Installation2. Connect the power adapter to a power source.3. Obtain an Ethernet cable that is long enoug

48Installing the Access PointTroubleshooting Installation

493Navigating the Web InterfaceLogging Into the ZoneFlex Web InterfaceIf you need to manage your AP, you do it with the features of the ZoneFlex Web i

50Navigating the Web InterfaceNavigating the Web InterfaceNavigating the Web InterfaceYou manage the Access Point through a Web browser-based interfac

51Navigating the Web InterfaceIf You Are Using a Dual Band ZoneFlex Access PointIf You Are Using a Dual Band ZoneFlex Access PointIf your ZoneFlex AP

iv

52Navigating the Web InterfaceIf You Are Using a Dual Band ZoneFlex Access Point

534Configuring the Access PointThis chapter provides instructions for configuring ZoneFlex Access Points in a stand-alone configuration. If you will b

54Configuring the Access PointConfiguring Device SettingsConfiguring Device SettingsDevice settings refer to the device name, temperature update, loca

55Configuring the Access PointConfiguring Internet Settings5. Click Update Settings to save and apply your changes.Configuring Internet SettingsIntern

56Configuring the Access PointConfiguring Internet SettingsEach of the AP’s wireless interfaces can be assigned a single VLAN. When a packet enters th

57Configuring the Access PointConfiguring Internet SettingsObtaining and Assigning an IP AddressThere are three methods of assigning IP addresses to t

58Configuring the Access PointConfiguring Internet Settings2. Review the current settings.3. If the current Connection Type is DHCP, you will be able

59Configuring the Access PointConfiguring Internet SettingsPPPoEPoint to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP

60Configuring the Access PointConfiguring Internet SettingsFigure 31. L2TP ConnectionTo configure L2TP tunneling1. Go to Configuration > Internet.2

61Configuring the Access PointConfiguring Local SubnetsConfiguring Local SubnetsZoneFlex Access Points can be configured to provide routing/network ad

iAbout This GuideAbout This GuideThis guide describes how to install, configure, and manage the Ruckus Wireless™ ZoneFlex™ Access Point. This guide is

62Configuring the Access PointConfiguring Wireless SettingsFigure 32. Configuring local subnets and enabling router modeConfiguring Wireless SettingsT

63Configuring the Access PointConfiguring Wireless SettingsFigure 33. The Configuration > Wireless > Common pageTo configure the wireless settin

64Configuring the Access PointConfiguring Wireless SettingsWireless Mode On 802.11b/g APs:The wireless mode options include the following:• Auto-Selec

65Configuring the Access PointConfiguring Wireless SettingsCAUTION: Selecting the incorrect country or region may result in violation of appli-cable

66Configuring the Access PointConfiguring Wireless SettingsFigure 34. The ZoneFlex 7321 can be configured to operate in either 2.4GHz or 5GHz modeRevi

67Configuring the Access PointConfiguring Wireless SettingsFigure 35. The Configuration > Wireless > Advanced > Common pageTo configure the a

68Configuring the Access PointConfiguring Wireless SettingsTable 22. Advanced wireless common settings3. Click Update Settings to save and apply the c

69Configuring the Access PointConfiguring Wireless SettingsConfiguring Wireless # SettingsThe Access Point provides up to eight wireless LANs per radi

70Configuring the Access PointConfiguring Wireless SettingsTable 23. WLAN optionsOption DescriptionWireless Network This wireless network name is for

71Configuring the Access PointConfiguring Wireless Settings4. When you are finished, click Update Settings to save and apply the changes. A confirmati

iiAbout This GuideRelated DocumentationIn addition to this User Guide, each ZoneFlex Access Point documentation set includes the following: Quick Sta

72Configuring the Access PointConfiguring Wireless SettingsUsing WEPWired Equivalent Privacy (WEP) is a security algorithm for 802.11 wireless network

73Configuring the Access PointConfiguring Wireless SettingsNOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G o

74Configuring the Access PointConfiguring Wireless SettingsSelecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication

75Configuring the Access PointConfiguring Wireless Settings3. Click the Encryption Method menu, and then click WPA. An additional set of WPA-specific

76Configuring the Access PointConfiguring Wireless Settings5. Click Update Settings to save and apply the changes. A confirmation message appears at t

77Configuring the Access PointConfiguring Wireless SettingsFigure 39. 802.1X settingsTo configure 802.1X authentication settings on a WLAN1. Go to Con

78Configuring the Access PointConfiguring Wireless Settings7. Click Go back to Wireless Configuration to reopen the previous page.Setting Threshold Op

79Configuring the Access PointConfiguring Wireless Settings5. Click Update Settings to save and apply the changes. A confirmation message appears at t

80Configuring the Access PointConfiguring Wireless Settings6. Click Update Settings to save your changes.Figure 41. Limit per station traffic rates on

81Configuring the Access PointConfiguring Wireless Settings Denying Only Stations Listed in the Access Controls Table: If you select Deny only statio

11Introducing the ZoneFlex Access PointOverview of the ZoneFlex Access PointCongratulations on your purchase of the Ruckus Wireless ZoneFlex Access Po

82Configuring the Access PointConfiguring Ethernet Ports5. To add a MAC address to the Access Control table, click the Add new entry button. 6. Fill o

83Configuring the Access PointConfiguring Ethernet PortsFigure 43. The Configuration > Ethernet Ports pageTo configure LAN ports1. Go to Configurat

84Configuring the Access PointConfiguring Ethernet PortsPacket Forwarding Isolated: Selecting Isolated causes the traffic from this port to terminate

85Configuring the Access PointConfiguring Ethernet Ports3. Click Update Settings to save your changes.Setting Ethernet Port TypeZoneFlex AP Ethernet p

86Configuring the Access PointConfiguring Ethernet PortsAccess PortAccess Ports are used to provide network access. Traffic arriving on different Acce

87Configuring the Access PointConfiguring Ethernet Ports A single port can not be configured as both an Authenticator and Supplicant at the same time

88Configuring the Access PointConfiguring Hotspot ServiceWorking with Port-Based VLANsThe Access Point provides options for segmenting all incoming tr

89Configuring the Access PointConfiguring Hotspot Service4. Click Update Settings to save your changes. You have completed the minimum settings for pr

90Configuring the Access PointConfiguring Hotspot ServiceFigure 44. Minimum configuration settings for providing Hotspot serviceCustomizing Hotspot Op

91Configuring the Access PointConfiguring Hotspot ServiceNAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is s